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If you are on an annual subscription, a Subscription Manager will reach out to you toward the end of your annual period about the required annual calibration for the audiometer. They will work with you to send the kit back to us free of charge and we will put a new kit in the mail. You will have no disruption to service, and you will roll over to the next year meeting your compliance needs.
You have various options for self-administered testing. One option to have Salux on-demand is a short-term rental. The time periods are two weeks or one month, based on your needs. We also offer an annual subscription, where you keep Salux all year long. This is sold on a tier system based on how many tests you need to perform.
Every client who subscribes to Salux receives an onboarding. Additionally, we have a live support team on standby for set up questions, general support, or technical support. You can reach us by dedicated toll-free number or email from 7:00 AM to 7:00 PM central time. The support team are also tele-technicians if you need testing sessions with someone who is CAOHC-certified.
There are 20 languages offered through Salux. The choice of languages are English, Spanish, French (Standard), French (Haiti), German, Polish, Russian, Bosnian, Haitian Creole, Chinese, Japanese, Korean, Filipino, Vietnamese, Hmong, Hindi, Arabic, Swahili, Burmese, and Somali. The notification document is the only screen not in all languages, while the explanation is given in the chosen translation so the participant can understand the image of their graphed results.
You must have Wi-Fi to use Salux. A Wi-Fi Hotspot or internet stick are options that will work.
NIOSH provides a free sound level meter app which can be used to determine if your testing environment should be compliant. You can download the app from the app store on an iOS device.
Using the app, measure the ambient noise in your room. If the number in the LAeq [dB] field is under 45, your room should be ok for testing.
Measurements of 45dB or less do not guarantee that a room will be compliant when third octave band measurements are taken with a type 2 sound level meter. In addition, rooms with values greater than 45dB may be compliant when third octave band measurements are taken with a type 2 sound level meter. The LAeq measurement should simply be taken to generally determine if a room could be considered for testing. Final verification will have to be done with the Salux Calibration device prior to testing daily.
If you’re having trouble finding a room with an acceptable ambient noise level, move to a room without excessive HVAC noise and away from any nearby machinery. Conference rooms and guest offices are usually good choices.
