A core value Examinetics highly regards is client focused. Our employees are dedicated to continuously improving our customer experience, engagement and support. Client-focused action is in the fabric of our day-to-day interactions and we constantly prioritize feedback from our customers to better our services.

 

We annually recognize our employees that embody our five core values - Professional, Integrity, Client Focus, Innovation and Teamwork. In 2020 we chose four champions who represent living the “client focus” core value 24/7. The winners of the 2020 Core Value Awards who embody being Client Focused are: Lontana Denning, Charlee Kerns, LaShaunda Jackson and April Parker.

 

Every position at Examinetics plays a part in the experience of our customers. Yet these winners proactively anticipate client needs and are extra resourceful when our clients need help. Being there step-by-step for our clients from the time an appointment is scheduled all the way through testing and reporting ensures a seamless experience.

 

When it comes to client-focused service LaShaunda Jackson described it as the Golden Rule, “Treat your clients better than you would like to be treated. We want our clients to feel not only prioritized but feel taken care of.”