Frequently Asked Questions

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We will have a support team on standby for any set up, general support or technical support. That team are also the tele-technicians. You can reach them by a dedicated 800 number or email from 7:00AM-7:00PM central time. Additionally, you still have access to our team of audiologists and data specialists.

There is a full training video included in the testing process for those that want it. You have the option to not include training if it is not needed.

Testing with Salux can be done in 12 languages: English, Spanish, French, French Creole, Mandarin, Korean, Vietnamese, Tagalog (Filipino), Hmong, Swahili, Burmese, and Somali. At this time, the notification document is the only screen not in all languages, but the explanation is given in the chosen translation so the participant can understand the image of their graphed results.

Salux does require an internet connection. You can use a wi-fi hot spot or USB wi-fi stick to give the tablet a network to connect to with internet access.

In our internal testing, the battery for the tablet and audiometer both lasted 8 hours of all-day testing

We anticipate the set-up time should take 15-20 minutes each morning you test. Testing should take 18-22 minutes for training, testing and notification of results.

Occupational health screening is a component of a medical surveillance program. Screening is clinically focused, and targets early diagnosis and treatment of conditions that may be the result of a work related hazardous exposure. Occupational health screening is specific to the type of hazardous exposure, and is required initially and at regular intervals thereafter.

The primary purpose of medical surveillance is prevention. Surveillance helps to identify hazardous exposures. OSHA medical surveillance programs typically include the analysis of medical and work histories, physical assessment and biological testing, as well as atmospheric testing to determine the levels of certain contaminants in the environment. Information gathered in the process comes from both the employer and the employee. Under medical surveillance programs, periodic occupational health screening is required initially and at regular intervals thereafter.

Quantitative fit testing measures the amount of air leakage into a tight-fitting facepiece relying on the assistance of a measurement calculating machine, while the employee performs various physical movements.

Any testing follow-up directions, questions or concerns will be answered by our staff of in-house audiologists and nurses. For audiometric tests requiring follow-up, you will be notified via an email. The email will include instructions on how to access the employee specific reports on our portal.

In some cases, we will host a teleconference directly with you in order to gather additional medical information. You may need to obtain this from either a Primary Care Physician or by visiting a local clinic, and then submit the results for us to review.

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