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We begin by analyzing your injury trends, claims data, and workforce structure to design a custom program that fits your business. From there, we implement your injury response protocols across all service delivery models; on-site, clinic, and on-demand.
Our comprehensive workplace injury management services include tele-triage, case management, claims support, root cause investigation, and post-accident drug & alcohol testing. We manage every stage of the incident from the first report through recovery.
Tele-triage provides immediate access to licensed clinicians who evaluate injuries over the phone, deliver a first-aid plan of care, and monitor recovery. It supports efficient workplace injury management by reducing unnecessary clinic visits, avoiding recordables, and keeping employees productive on-site.
Our tele-triage services are available 24/7/365, ensuring employees always have access to timely care; whether an incident happens during a morning shift or overnight hours.
If further treatment is needed, we handle the scheduling and coordination through our national network of 6,500+ clinics. Our workplace injury case management team ensures continuity of care, documentation, and follow-through.
Our injury case management reduces the administrative burden by handling scheduling, treatment coordination, and insurer communications. We work to minimize unnecessary treatment and return employees to work faster.
Yes. We provide on-site and after-hours post-accident testing, including instant oral fluid drug tests, to ensure compliance without disrupting operations.
Our tele-triage and physician-based injury response classify most treatments as first aid under OSHA. This minimizes recordable events, lowers your TRIR, and reduces your workers’ comp costs.
We can reduce claim frequency through tele-triage and investigate suspect claims. Fewer claims mean better MOD rates and long-term cost savings.
Our XM Solutions provides a look at employees who have completed the evaluation, who passed, and who needs a consultation. With various options for reporting, you can see your employee results by a specific location or companywide, as well as reporting over varying time periods to create insights from your data sets. Permissions are scalable to give users access to specific reporting groups.
